MerryLoops policies
Refund Policy
Clear expectations for purchases delivered as digital files.
Last updated September 21, 2026Digital purchases
Because digital files are available immediately after purchase, completed downloads are generally not refundable.
File problems
If a file is damaged, incomplete, or materially different from its description, contact us so we can correct it.
Accidental orders
Contact us promptly before downloading and we will review the circumstances fairly.